Voice Agents
Currently supporting US numbers
insurance
Certificate of Insurance Request
This agent is trained to answer incoming phone calls and create a Certificate of Insurance for customers. Production workflow will immediately generate and email the certificate following Human review.
banking
Lending Agent
This agent is trained to answer questions regarding the bank's lending products. The agent can look up real rates and reference documentation regarding bank lending products and services. Finally, the agent will setup an appointment with a lending officer.
banking
Training Agent
This agent assists with bank employee training by impersonating customers and customer service scenarios. Following the interaction, a separate agent will score the interaction and provide constructive feedback to the trainee.
banking
Recruiting Agent
This agent assists with bank employee training by impersonating customers and customer service scenarios. Following the interaction, a separate agent will score the interaction and provide constructive feedback to the trainee.
banking